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This message was authored by: Derrick241

Can I go back to sky HD+ after getting Sky Q

As the title suggedts

can I go back to Sky HD+ after getting Sky Q?

Sky Q seeems to be a step backwards

I don't get reminders (this has been discussed lots of times, apparently there was a poll, asking people if it was wanted, I'd like to know when that was done)

I find the remote a bit chunky and confusing, I prefer the old Sky HD+ remote 

lead, follow or get out of the dam way lol

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This message was authored by: Chodley Answer

Re: Can I go back to sky HD+ after getting Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@Derrick241 wrote:

I have a  70 inch LG HD TV, Yes it is a UHD TV, give a great picture, but that only depends on what is being broadcast



Well indeed and nothing on SkyHD is broadcast in UHD.

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This message was authored by: Mark39

Re: Can I go back to sky HD+ after getting Sky Q

Posted by a Superuser, not a Sky employee. Find out more

I'm afraid not.

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This message was authored by: Derrick241

Re: Can I go back to sky HD+ after getting Sky Q

Okay, thanks

Can I change over to my Freesat box then?

I get the same on there as Sky Q and I am used to it

My Sky HD box died, so I was using my freesat box, Sky offered me this upgrade

(I get reminders and recordings on there)

lead, follow or get out of the dam way lol
This message was authored by: Mark39

Re: Can I go back to sky HD+ after getting Sky Q

Posted by a Superuser, not a Sky employee. Find out more

The LNB on the arm of the dish will have been changed when you upgraded to Sky Q. Unless the engineer fitted a hybrid LNB (unlikely unless you told Sky you had existing Freesat equipment you wanted to continue to use) they will have fitted a wideband LNB which is incompatible with all but the latest 4k Freesat boxes. If yours isn't one of them, you would need to get the LNB changed for your Freesat box to receive a signal.

This message was authored by: MightyQuinn

Re: Can I go back to sky HD+ after getting Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@Derrick241 wrote:

Okay, thanks

Can I change over to my Freesat box then?

I get the same on there as Sky Q and I am used to it

My Sky HD box died, so I was using my freesat box, Sky offered me this upgrade

(I get reminders and recordings on there)


Hi @Derrick241   You should be able to cancel your new contract as long as you are still in your cooling off period (14 days?). Don't hang about, give Sky a call.

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This message was authored by: Derrick241

Re: Can I go back to sky HD+ after getting Sky Q

It was installed this morning, I spent the whole afternoon setting it up

The Sky fitter said he didn't have time to do it

He asked for my old Sky box, I wouldn't give it to him as I bought it when the one Sky gave me (years ago) died

He wasn't happy

lead, follow or get out of the dam way lol
This message was authored by: Mark39

Re: Can I go back to sky HD+ after getting Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@Derrick241 wrote:

 

He asked for my old Sky box, I wouldn't give it to him as I bought it when the one Sky gave me (years ago) died

 


Quite right too.

This message was authored by: MightyQuinn

Re: Can I go back to sky HD+ after getting Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@Derrick241 wrote:

He asked for my old Sky box, I wouldn't give it to him as I bought it when the one Sky gave me (years ago) died


Hi @Derrick241   I thought you said it had died? What use is a dead box.

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This message was authored by: Derrick241

Re: Can I go back to sky HD+ after getting Sky Q

I can get it repaired plus I had recordings on it

lead, follow or get out of the dam way lol
This message was authored by: PandJ2020

Re: Can I go back to sky HD+ after getting Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@Derrick241 wrote:

I can get it repaired plus I had recordings on it


It will be virtually impossible to play them now.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Derrick241

Re: Can I go back to sky HD+ after getting Sky Q

Not if I get this contract cancelled

getting it repaired and the programs on to an external had costs me 20 quid

i can then watch them any time

lead, follow or get out of the dam way lol
This message was authored by: PandJ2020

Re: Can I go back to sky HD+ after getting Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@Derrick241 wrote:

Not if I get this contract cancelled

getting it repaired and the programs on to an external had costs me 20 quid

i can then watch them any time


The recordings may be encrypted.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Derrick241

Re: Can I go back to sky HD+ after getting Sky Q

They weren't when I copied them from the Sky HD to an external HD last time

I just had to use VLC player

 But this is off topic really

lead, follow or get out of the dam way lol
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This message was authored by: Derrick241

Re: Can I go back to sky HD+ after getting Sky Q

I'll be giving Sky a call in the morning to get this removed and the LNB changed so I can use my freesat box

i really can't get on with it

no reminder button, I have to record it, watch it, then try and delete it

(having no reminder button is a step backwards)

the yellow and blue buttons are a waste of time on the remote, you can't advance it 24 hours, you have to just keep on scrolling through each dsy

Freesat is as good as Sky HD, it might come better than Sky Q with regards to features on Sky Q

in my own opinion Sky Q is a step backwards

 

i was offered this free as I am a VIP, I think they are just trying to unload a large stock of unused Sky Q equipment 

lead, follow or get out of the dam way lol
This message was authored by: Daniel0210

Re: Can I go back to sky HD+ after getting Sky Q

Posted by a Superuser, not a Sky employee. Find out more

@Derrick241 wrote:

I'll be giving Sky a call in the morning to get this removed and the LNB changed so I can use my freesat box

i really can't get on with it

 

You'll get used to it but you'll need to give it longer than a few hours. 

no reminder button, I have to record it, watch it, then try and delete it

(having no reminder button is a step backwards)

 

The reminder function has never been on Q. That subject has been discussed thousands of times on here. There shouldn't be an issue trying to delete a recording - just don't try from the continue section. 

 

the yellow and blue buttons are a waste of time on the remote, you can't advance it 24 hours, you have to just keep on scrolling through each dsy


I presume you're referring to the EPG. If you want to move to the next days viewing just press the fast forward button on the remote once. 


 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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