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Discussion topic: Can I go back to Sky HD?

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This message was authored by WernerHeisenberg This message was authored by: WernerHeisenberg

Can I go back to Sky HD?

I "upgraded" to Sky Q about a year ago, and I really wish I hadn't.

 

The UX is unbearable, and the remotes are borderline unusable. It's kinda cool that they have streaming apps included, but I can't deal with all the many, many downsides.

 

Are Sky HD subscriptions still available?

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This message was authored by Dazzasky This message was authored by: Dazzasky

Re: Can I go back to Sky HD?

Posted by a Superuser, not a Sky employee. Find out more

@WernerHeisenberg wrote:

I "upgraded" to Sky Q about a year ago, and I really wish I hadn't.

 

The UX is unbearable, and the remotes are borderline unusable. It's kinda cool that they have streaming apps included, but I can't deal with all the many, many downsides.

 

Are Sky HD subscriptions still available?


I don't think you can go back now @WernerHeisenberg but someone will correct me if I'm wrong. 

WernerHeisenberg
Topic Author
This message was authored by WernerHeisenberg This message was authored by: WernerHeisenberg

Re: Can I go back to Sky HD?

Well that sucks. hBeen a Sky customer since before Sky Digital, Platinum VIP.

 

I'll phone them tomorrow and see what theyy can do.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Can I go back to Sky HD?

Posted by a Superuser, not a Sky employee. Find out more

@WernerHeisenberg 

@Dazzasky is correct. You won't be able to revert back to Sky+HD. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
WernerHeisenberg
Topic Author
This message was authored by WernerHeisenberg This message was authored by: WernerHeisenberg

Re: Can I go back to Sky HD?

Freesat it is then.

This message was authored by bob1234 This message was authored by: bob1234

Re: Can I go back to Sky HD?

Posted by a Superuser, not a Sky employee. Find out more

@WernerHeisenberg wrote:

Freesat it is then.


You will either have to pay someone to change the LNB in your dish so it will work with Freesat or make sure you buy the 4K Freesat box which will work with your existing LNB.

This message was authored by nigea99 This message was authored by: nigea99

Re: Can I go back to Sky HD?

Posted by a Superuser, not a Sky employee. Find out more

@Dazzasky wrote:

@WernerHeisenberg wrote:

I "upgraded" to Sky Q about a year ago, and I really wish I hadn't.

 

The UX is unbearable, and the remotes are borderline unusable. It's kinda cool that they have streaming apps included, but I can't deal with all the many, many downsides.

 

Are Sky HD subscriptions still available?


I don't think you can go back now @WernerHeisenberg but someone will correct me if I'm wrong. 


SKY now only allow a very few  reasons (mainly technical problems) for people to return to SKY HD and must be within  an initial cooling off period.

 

Their policy is now to allow cancellation without penalty rather than reversion - but again only during the cooling off period, after that the minimum contract must be completed.

 

The only other time that SKY HD sub might possibly be an option is where a move to a property with a communal system  that cannot be upgraded to Q but I think even that is less likely nowadays.

This message was authored by Invisiblename This message was authored by: Invisiblename

Re: Can I go back to Sky HD?

Posted by a Superuser, not a Sky employee. Find out more

@WernerHeisenberg wrote:

Freesat it is then.


Note that if you took Sky Q "about a year ago", you make still be in some minimum 18 month contracts that you will need to pay off before you can leave Sky

I am just another Sky customer!
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Can I go back to Sky HD?

Posted by a Superuser, not a Sky employee. Find out more

@WernerHeisenberg wrote:

 

Are Sky HD subscriptions still available?


Q has been the main Sky satellite product since 2016 (and the HD boxes ceased manufacturing in 2015) so it's not surprising that they no longer have Sky+ subscriptions for sale.  Judging by the current promotional campaign for Sky Stream, Comcast have decided the days of Q itself are now numbered.

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