17 Jun 2023 05:52 PM
I'm out of contract
17 Jun 2023 05:53 PM
Posted by a Superuser, not a Sky employee. Find out moreYes you can cancel your TV subscription and keep broadband if you're not in a minimum term deal.
Sky TV
~ To remove part of your package or cancel it completely you’ll need to contact Sky giving the required notice of 31 days. Be aware, the latest T’s and C’s for TV subscriptions state you can only cancel within a minimum discounted term if Sky agree to it. If they do allow it you’ll end up paying off the rest of the discounted term.
Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by ringing or writing in.
If you cancel correctly you should receive a confirmation email from Sky.
If you’re cancelling Sky Q totally don’t forget it’s very important that you keep you proof of posting indefinitely when you return the box(es). Return packaging will be sent out towards the end of your notice period.
18 Jun 2023 08:51 AM
Thankyou
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