Afraid you are not contacting Sky directly here as this is a customer forum. If you need to contact them you need to persevere by phone. To contact Sky Select Need more help at the bottom of the following link and this will lead to a phone contact. Ignore all automated messages and wait for an agent https://www.sky.com/help/home
Posted by a Superuser, not a Sky employee. Find out more
@Andrea+markham If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another 18 month minimum term contract. Sky are not obliged to offer you another discount so if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
