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Discussion topic: CN you lower my payment

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This message was authored by Andrea+markham This message was authored by: Andrea+markham

CN you lower my payment

I'm out of contract is there any better deal you can offer me then my package is at the moment 

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This message was authored by oldfella This message was authored by: oldfella

Re: CN you lower my payment

Posted by a Superuser, not a Sky employee. Find out more

@Andrea+markham wrote:

I'm out of contract is there any better deal you can offer me then my package is at the moment 


Hi @Andrea+markham 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: CN you lower my payment

Posted by a Superuser, not a Sky employee. Find out more

@Andrea+markham 
If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another 18 month minimum term contract. Sky are not obliged to offer you another discount so if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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