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This discussion topic has been answered Discussion topic: By-pass back button on Sky Q home page

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This message was authored by: NorDen

By-pass back button on Sky Q home page

My wife has been diagnosed with dementia and I have acquired a simple remote control to enable her to watch TV.  However, when it is switched ON, the home page appears and it needs the Sky Q remote to press the back button for full screen.  Is there any way to by-pass this button and straight to fuill screen?   Thanks


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This message was authored by: NorDen Answer

Re: By-pass back button on Sky Q home page

Thank you all for your replies. We do have the Flipper remote which is excellent but lacks the back button. I have informed ALZ Products iof this design omission. They are aware and say they will incorporate it in future upgrades.
In essence folks, we have to lump it!! The only possible solution is to leave Sky Q box 'ON' 24/7 365 days a year which is not desirable. 

Thank you for your responses. Consider the query closed. 

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This message was authored by: stereohaven

Re: By-pass back button on Sky Q home page

Posted by a Superuser, not a Sky employee. Find out more

@NorDen wrote:

My wife has been diagnosed with dementia and I have acquired a simple remote control to enable her to watch TV.  However, when it is switched ON, the home page appears and it needs the Sky Q remote to press the back button for full screen.  Is there any way to by-pass this button and straight to fuill screen?   Thanks


Sadly I don't believe this is possible and with Sky Q the elder statesman of hardware available, is unlikely to ever change.

 

Best I could find was this thread which confirms my thoughts. Not sure what a "Flipper" is though? 🤣

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LG B6 OLED 55” | LG UP75 LCD 43” | sky Q | sky Q Mini | SONOS Beam 2 | Apple TV 4K | EE Full Works FTTC
This message was authored by: TimmyBGood

Re: By-pass back button on Sky Q home page

Posted by a Superuser, not a Sky employee. Find out more

@stereohaven wrote:

Not sure what a "Flipper" is though?

1000009910.jpg

 

https://flipperremote.com/ 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Avatar for NorDen
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This message was authored by: NorDen Answer

Re: By-pass back button on Sky Q home page

Thank you all for your replies. We do have the Flipper remote which is excellent but lacks the back button. I have informed ALZ Products iof this design omission. They are aware and say they will incorporate it in future upgrades.
In essence folks, we have to lump it!! The only possible solution is to leave Sky Q box 'ON' 24/7 365 days a year which is not desirable. 

Thank you for your responses. Consider the query closed. 

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This message was authored by: TimmyBGood

Re: By-pass back button on Sky Q home page

Posted by a Superuser, not a Sky employee. Find out more

@NorDen 

 

https://flipper.zendesk.com/hc/en-us/articles/34723237198868-Managing-Smart-Screen-Issues-with-Sky-Q... 

 

Unfortunately options 2 and 3 appear to be erroneous.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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