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This discussion topic has been answered Discussion topic: Building works in the house, permanent changes to rooms

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This message was authored by: PoppysDad2

Building works in the house, permanent changes to rooms

Hi Folks, newbie here......I'm not techy, my grandson usually sorts stuff out for me but he's away at work, so I'd appreciate any advice please.  Builders are going to be gutting and extending our front room at the front right hand side of the house where we watch TV - Sky Q   to turn it into a permanent dining room.  We have a family room on the opposite side of the house that we're turning into our front room.  We 'll need to have Sky Q working in that room but the Sky Dish of course is on the front right side of the house opposite and it would be loads of messy wiring to get the cables moved internally.

 

Should I ask Sky to visit and run the cable right round the house on the outside - I dont really want that - or can I ask to have a Sky Dish fitted where it really needs to be on the exterior wall behind where the TV is going to be in future.   HELP please.

 

We thought about having SkyGlass - it sounds lovely and non-techy so that would be lovely - but apparently it wouldnt let me record stuff and I do loads of that.


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This message was authored by: TimmyBGood Answer

Re: Building works in the house, permanent changes to rooms

Posted by a Superuser, not a Sky employee. Find out more

@PoppysDad2 

 

Given the expense you are presumably already incurring, the additional cost of employing a local independent satellite dish contractor who can take the time to do a good job would effectively be negligible.  While Sky personnel have a fixed price for dish relocation they aren't necessarily going to be available when you need them or particularly motivated to find the optimal solution.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by: Daniel0210

Re: Building works in the house, permanent changes to rooms

Posted by a Superuser, not a Sky employee. Find out more

@PoppysDad2 

Sky will charge in the region of £65 to move the cables around the exterior of the house. The dish would be more problematic unless where you want it placing still has direct line of sight towards the south east. 


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[I only provide help on the forum boards so Private/Direct Messaging is switched off]

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This message was authored by: PoppysDad2

Re: Building works in the house, permanent changes to rooms

Thanks Daniel,

Apparently it would be better on the other side of the house where we will need it to be now, a few years back when the SkyQ fitter put it where it is at the moment he showed me how the other local houses all had their dish on the opposite side of the house  back then it was a closer cable run to our TV to site it where he did.

This message was authored by: TimmyBGood Answer

Re: Building works in the house, permanent changes to rooms

Posted by a Superuser, not a Sky employee. Find out more

@PoppysDad2 

 

Given the expense you are presumably already incurring, the additional cost of employing a local independent satellite dish contractor who can take the time to do a good job would effectively be negligible.  While Sky personnel have a fixed price for dish relocation they aren't necessarily going to be available when you need them or particularly motivated to find the optimal solution.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by: nigea99

Re: Building works in the house, permanent changes to rooms

Posted by a Superuser, not a Sky employee. Find out more

hi @PoppysDad2 

 

In addition to what @Daniel0210 has posted you, perhaps, should also consider getting a local independent Satellite Installer to look at your needs and give you possible options - they are more likely to be able to customise things to your requirements.

(Edit It seems I am much slower typing than @TimmyBGood )

 

Regarding switching to SKY Glass - unless you need a new TV the better option is SKY Stream which is  a set top box for the same service.  It is quite different but the lack of recording in the same way as SKY Q may not be as big as you think - I cannot really advise as I am still very much a SKY Q user but do consider looking at the Stream forums and ask questions there - there are some very helpful SUs that have Stream & can advise.

This message was authored by: Daniel0210

Re: Building works in the house, permanent changes to rooms

Posted by a Superuser, not a Sky employee. Find out more

@PoppysDad2 

Just be aware that it you go down the local satellite company route 

  • get a quote first
  • if they put the dish where Sky would deem it unsuitable, Sky could refuse to carry out any repairs on it in the future. Skys Health & Safety regs are much more stringent than local firms. 

▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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This message was authored by: PoppysDad2

Re: Building works in the house, permanent changes to rooms

Hi,

thanks guys,

I've been with SKY for 25 years and I'd rather get them to do it because they presumably have the best tech kit to get me the best signal

thank you

This message was authored by: nigea99

Re: Building works in the house, permanent changes to rooms

Posted by a Superuser, not a Sky employee. Find out more

@PoppysDad2 wrote:

Hi,

thanks guys,

I've been with SKY for 25 years and I'd rather get them to do it because they presumably have the best tech kit to get me the best signal

thank you


hi @PoppysDad2 

SKY Engineer's have a standard, limited,  set of kit - they are not equipped (nor have time) to do anything  much outside a standard  installation

 

Obviously local Independent installers may vary but should have equivalent meters and will have access to a wider variety of fixtures & fittings and as @TimmyBGood says more time to do a more customised job.

This message was authored by: TimmyBGood

Re: Building works in the house, permanent changes to rooms

Posted by a Superuser, not a Sky employee. Find out more

@PoppysDad2 wrote:

 they presumably have the best tech kit to get me the best signal


Such hardware is now widely available (you could buy it yourself on eBay) and an independent contractor will have a wider choice.

 

Realistically, satellite signal only has to be 'good enough' anyway: once it's sufficient then other factors are more significant for image quality which is what you'll actually notice.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: PoppysDad2

Re: Building works in the house, permanent changes to rooms

Show's how much I didnt know  LOL  thank you all, I shall grab my phone and make some calls.

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