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Discussion topic: Broadcast or signal failure during recording

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This message was authored by Lesley7407 This message was authored by: Lesley7407

Broadcast or signal failure during recording

All my recordings of the Chinese Grand Prix so far, have failed due to broadcast failure or no signal. I have it set to record the series on my Sky Q box. We've had no winds, or bad weather and as they were recorded at 4am I'm assuming it's not due to peak usage in my area. Just getting annoyed at paying for the F1 channel and not being able to record anything.


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Lesley7407
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This message was authored by Lesley7407 This message was authored by: Lesley7407 Answer

Re: Broadcast or signal failure during recording

Yes, seems to be my Sky Q box, new arriving tomorrow. Sadly not in time to watch the Geand Prix 😆

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This message was authored by Laing1 This message was authored by: Laing1

Re: Broadcast or signal failure during recording

Posted by a Superuser, not a Sky employee. Find out more

@Lesley7407 wrote:

All my recordings of the Chinese Grand Prix so far, have failed due to broadcast failure or no signal. I have it set to record the series on my Sky Q box. We've had no winds, or bad weather and as they were recorded at 4am I'm assuming it's not due to peak usage in my area. Just getting annoyed at paying for the F1 channel and not being able to record anything.


@Lesley7407 I know this is no use to you but mine recorded fine both in UHD and in HD so it might just be specific to your box. Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Lesley7407
Topic Author
This message was authored by Lesley7407 This message was authored by: Lesley7407 Answer

Re: Broadcast or signal failure during recording

Yes, seems to be my Sky Q box, new arriving tomorrow. Sadly not in time to watch the Geand Prix 😆

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Broadcast or signal failure during recording

Posted by a Superuser, not a Sky employee. Find out more

@Lesley7407 wrote:

new arriving tomorrow.  😆


@Lesley7407 

Remember to remove your viewing card from the faulty box before the doorstep box swap takes place which is unfortunately a common mistake. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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