Broadband keeps disconnecting from skybox

[Yogiboo111]

My broadband keeps disconnecting from my sky box and then in the message is asking if I want to buy a booster, why should I buy a booster when I pay for ultra fast broadband?

[Tom-W19]

Hi @Yogiboo111 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

[Yogiboo111]

Still having the same issue, I have followed advice given by sky agent and is still losing connection at least once a week