Hi, our Sky Q box exhibits an annoying, intermittent problem characterised by a brief drop of output to our TV. The duration is no longer than 2-3 seconds and is a loss of output, NOT of satellite signal. This only occurs with the Sky Q box, our blu-ray player output is not afflicted by this problem.
We've tried all the suggestions on the Sky site (reboot, software update, etc.) but to no avail. We've also changed the hdmi cable, each time using high quality 2.1 compliant connectors, and the input port once. Any help or additional suggestions would be much appreciated.
