18 Dec 2023 11:28 AM
Brand new sky q box won't turn on
Red light and blue q despite turning off makingnoise
Remote not working
Tv no signal
19 Dec 2023 10:44 AM
Posted by a Sky employeeHi @Sue641
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
21 Dec 2023 01:52 PM
Posted by a Sky employeeWe are still looking to help you @Sue641 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion