This discussion topic has been answered Discussion topic: Blank screen for discovery plus sky q box
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 30 Aug 2023 08:31 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Blank screen for discovery plus sky q box
I've done all that for 3 days now, I kept it on the blank screen for 10mins it's finally on finally catching up on ghost adventures
Message posted on 30 Aug 2023 08:38 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Blank screen for discovery plus sky q box
Have the same issue here so going to try the leavig it toload suggestion. Its only Sky thats having the issue for me as i can get the App to load on a Firestick and my mobile.
Message posted on 30 Aug 2023 09:13 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Blank screen for discovery plus sky q box
Hi,
Its The same for me on all boxes, I'm getting a black screen
Jo
Message posted on 30 Aug 2023 09:44 AM - last edited: 30 Aug 2023 09:48 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Blank screen for discovery plus sky q box
After a 2 minute wait, it's back.
No idea about closing and opening again yet.
EDIT same story when closing and opening again.
SKY Fibre Ultrafast 1
Panasonic 50dx750b
Sonos Playbar - WiFi to Q box
Message posted on 30 Aug 2023 10:26 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Blank screen for discovery plus sky q box
Hiya Sinth,
That did the trick, I'ts come back on Thankyou
Message posted on 30 Aug 2023 10:29 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Blank screen for discovery plus sky q box
Waiting 5 mns or so for it to load seems to work but it still is very slow between pages.
Message posted on 30 Aug 2023 10:38 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Blank screen for discovery plus sky q box
Doing the same for me on my V2 Sky Q box.
Waiting on the blank screen for a few minutes and the app eventually comes to life.
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 30 Aug 2023 12:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Hi all,
We've been informed this issue has been resolved, let me know if this issue continues and I will pass this on.
Thanks
Community Manager
Message posted on 30 Aug 2023 12:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Blank screen for discovery plus sky q box
Yes, working fine now.
Launches quickly.
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 30 Aug 2023 12:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Blank screen for discovery plus sky q box
Perfect @lettice thank you for letting me know.
Community Manager
Message posted on 30 Aug 2023 01:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Blank screen for discovery plus sky q box
Mine still blank
Message posted on 18 Sep 2023 07:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Blank screen for discovery plus sky q box
Not resolved it won't load. Very poor.
Message posted on 18 Sep 2023 07:36 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Blank screen for discovery plus sky q box
Mine just comes up with the discover logo page - is this a known issue?
Message posted on 18 Sep 2023 08:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Blank screen for discovery plus sky q box
😪Not loading AGAIN just have the discovery+ logo on the screen
Message posted on 18 Sep 2023 08:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Blank screen for discovery plus sky q box
Same for us, just hanging on the Disc.+ splash page, not loading into main app. Have tried software update, power cycling the box.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page