Black screen sky sports

[Steviep1]

Has the issue with black screen on sky sports been sorted . Happened in Northern Ireland as well. Sky say there is no problem but happening on sky q main box and mini box in another room

[Noddi78]

Anybody else having issues with the screen going black on Sky cricket channel. Turn it on and within 10 seconds it goes to a blank black screen with no sound, if I change the channel then go back to the cricket channel it's back on. I have reset the box and still happening ?

[MightyQuinn]

Hi @Noddi78   Appears to be a general problem, you are not alone.

[Noddi78]

Thanks for that, not a major issue i knwo but it's quite annoying ! 

[Ilana1]

same with me - i went to sky sports app and am watching via that , its with alternate commentary , not an issue here for the video feed

[Megane+ST]

Same problem here. What's happening to correct this issue?

[Cuthbert23]

Good to hear that it is not just me. I have been trying all sorts of things to solve the problem. 

[Mjm6]

I have the same issue

[MightyQuinn]

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@Steviep1 wrote:

Has the issue with black screen on sky sports been sorted . Happened in Northern Ireland as well. Sky say there is no problem but happening on sky q main box and mini box in another room

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Hi @Steviep1   I am not aware of any issues with Sky Sports, apart from the cricket WWC final. What exactly are you asking to be sorted?

[Livvycat1]

I asked the same question.While watching live sport yesterday on Sky Q, 02/11/25 screen would often go black. If you drop down a programme and then go back it would come back on. This happened on 405 (World Cup cricket) and later on 412 and 416 Live NFL. Nobody seems to be talking about it on the Sky forum but on facebook and reddit loads of people are complaining about it with no apparent sollutions apart from the usual turn off for two minutes and let it reboot. Some have commented about HDMI connections but the number of people having the problem cant all have wiring problems. Sounds more like a Sky issue that needs a sollution.

[Steviep1]

My screen went black on ss1 and ss5 after few mins watching on two separate TVs. I checked all equipment,  connectivity etc,  all perfect. Reboot the Internet etc. I saw few threads on the sky commun and was wondering what the problems were and I was hoping I didn't need new TV !!!

[Livvycat1]

Yeah, same here, two different tv's. Been a Sky member for over thirty years so obviously did all the usual turning off and rebooting stuff but it still did it last night. As I say others have had the same problem so it's a Sky problem as I see it. I would hope they acknowledge it and sort it out, because ringing is a nightmare.

[Steviep1]

So it isn't just me then. I have just completed another reboot on main sky q and watched different channel with no prob. Then put on 404 and went black within few mins. This is a joke. What are sky doing about this. We need answers ASAP. 

[MightyQuinn]

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@Steviep1 wrote:
What are sky doing about this. We need answers ASAP. 

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Hi @Steviep1   Have you asked them?

[Livvycat1]

I've not been on the tv today so don't know if it's still happening. If it does it will have to be a phone call where they tell me all the stuff I've heard for thirty years. Not sure what else is available to us, but as we are definitely not the only ones it's a bit poor nothing is being said.