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Discussion topic: Black screen on extra boxes but showed menu

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This message was authored by: Sassey1

Message posted on ‎23 Oct 2024 07:14 AM

Black screen on extra boxes but showed menu

Hi last night on both extra sky boxes in different rooms the screen was black no audio or pictures and yet menu showed switched on and off yet main tv fine and could get audio and pictures on other boxes when using apps like Netflix anyone knowx why

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Avatar for Annie+UK
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Superuser
This message was authored by: Annie+UK

Message posted on ‎23 Oct 2024 09:46 AM

Re: Black screen on extra boxes but showed menu

Posted by a Superuser, not a Sky employee. Find out more

Which Sky System do you have?

 

1. Sky Plus (Sky Plus Forum)
2. Sky Q (Sky Q Forum)
3. Sky Glass & Live (Sky Glass & Live)
4. Sky Stream (Sky Stream)
I am Neurodivergent ❄ My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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