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Discussion topic: Been trying to connect my mini box for 2 days now , done everything I’ve been told from the online…r

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Message posted on ‎05 Dec 2023 02:47 PM

Been trying to connect my mini box for 2 days now , done everything I’ve been told from the online…r

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎05 Dec 2023 02:48 PM

Re: Been trying to connect my mini box for 2 days now , done everything I’ve been told from the onli

Posted by a Superuser, not a Sky employee. Find out more

You've posted in the Sky+ forum. I'll move your post to the correct forum.

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Message posted on ‎05 Dec 2023 04:22 PM

Re: Been trying to connect my mini box for 2 days now , done everything I’ve been told from the onli

Posted by a Superuser, not a Sky employee. Find out more
@Tess+g wrote:

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@Tess+g so what happens when you press the WPS button on your other piece of Q equipment (your router if Sky is your broadband provider or the Sky Q main box)


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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This message was authored by: Tess+g

Message posted on ‎05 Dec 2023 04:32 PM

Re: Been trying to connect my mini box for 2 days now , done everything I’ve been told from the onli

It doesn't seem to matter what I do I end up with that Step 2 . I'm not on Sky Broadband . 
Im stuck in bed as I'm not well ....but  I've been downstairs twice to reset the router .... main tv is fine I just can't get the box to connect 

So frustrating 

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This message was authored by: Tess+g

Message posted on ‎05 Dec 2023 04:40 PM

Re: Been trying to connect my mini box for 2 days now , done everything I’ve been told from the onli

Sorry .... just following the link I was sent by Sky 

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This message was authored by: Laing1

Message posted on ‎05 Dec 2023 04:51 PM

Re: Been trying to connect my mini box for 2 days now , done everything I’ve been told from the onli

Posted by a Superuser, not a Sky employee. Find out more

@Tess+g so when that message comes up you need to press the WPS button on the front of your main Q box 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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