10 Apr 2023 01:33 PM
Is it possible to make backup of Sky Q onto SD or SSD so when Sky Q gets replaced I don't lose all the recordings. As twice now main box has gone wrong and engineer is coming round to replace box.
10 Apr 2023 01:36 PM
Posted by a Superuser, not a Sky employee. Find out more
@EQ1 wrote:
Is it possible to make backup of Sky Q onto SD or SSD so when Sky Q gets replaced I don't lose all the recordings. As twice now main box has gone wrong and engineer is coming round to replace box.
Hi @EQ1
Afraid this is contrary to Sky Terms and conditions and something that cannot be discussed on a Sky Forum
10 Apr 2023 01:44 PM - last edited: 10 Apr 2023 01:53 PM
I know it can't be discussed as copyright issues, but is it possibe, they are recording onto hard drive via sky, and your just saving it to put it back. Or sky offer a backup to cloud option
10 Apr 2023 01:57 PM - last edited: 10 Apr 2023 02:32 PM
Posted by a Superuser, not a Sky employee. Find out more
@EQ1 wrote:
but is it possibe, they are recording onto hard drive via sky, and your just saving it to put it back. Or sky offer a backup to cloud option
No, and no.
Remember that as it is loaned equipment, just opening up the Q box to access a drive is forbidden.
Not that this would do any good, because the file system is proprietary and isn't readable through a PC.
10 Apr 2023 02:00 PM - last edited: 10 Apr 2023 02:39 PM
Posted by a Superuser, not a Sky employee. Find out more
Important to recognise that no matter how we've all used them, the hard drive in a Sky box is not there to accumulate an archive of personal content: it exists to facilitate time-shifted viewing (and, more recently, downloading of on-demand content) with no implied ownership or guarantee of retention.
10 Apr 2023 02:36 PM
There was some software for Sky+ & Sky+HD,
I have heard there is something that can be done with Q but I haven't seen it but apparently it's not easy.
Sky have apparently tried to stop this with something in their own software.
10 Apr 2023 02:42 PM - last edited: 10 Apr 2023 03:14 PM
Posted by a Superuser, not a Sky employee. Find out more
@seandrews wrote:
I have heard there is something that can be done with Q but I haven't seen it but apparently it's not easy.
Such 'software' requires direct physical access to the drive and as I said, in Q that's a no-no: anyone in possession of a main Q box has no right to be opening it up.
It was theoretically viable for unencrypted content in Sky+ / Sky+ HD because the user owns that hardware and can choose to disassemble it and mount the drive in a PC if they see fit. I still have a 2TB from my last Sky+ HD box in use somewhere (after formatting to NTFS)
Sky can, of course, apply whatever DRM is deemed necessary to protect actual content files: any software which attempted to mess with that DRM would be problematic under assorted legislation.
12 Sep 2023 09:48 PM
I think the earlier replies missed the point by mentioning DRM and copyright etc. The original poster simply wanted to transfer his recordings to his new q box and then watch them as normal. Surely copyright issues do not arise as he is simply watching sky programmes on his sky system, just on a newer q box?;
Sorry, previous post got corrupted!
13 Sep 2023 12:31 AM
Posted by a Superuser, not a Sky employee. Find out more
@kmrpops wrote:I think the earlier replies missed the point by mentioning DRM and copyright etc. The original poster simply wanted to transfer his recordings to his new q box and then watch them as normal. Surely copyright issues do not arise as he is simply watching sky programmes on his sky system, just on a newer q box?;
Sorry, previous post got corrupted!
Still can't do it. I agree it would be nice if Sky even just let you backup an index of content and then auto-download whatever is currently available to a new box.
stream and glass sort of "solve" this by not having any local recording but a lot of people don't like that approach.
13 Sep 2023 11:11 AM
Posted by a Superuser, not a Sky employee. Find out more
@kmrpops wrote:
The original poster simply wanted to transfer his recordings to his new q box and then watch them as normal.
But as also covered earlier there's no right for a user to do so or any obligation for Sky to offer such a facility: the hard drive is there to provide timeshifted live viewing and on-demand download: it's never been marketed as or intended to be a media archive.
13 Sep 2023 07:11 PM - last edited: 13 Sep 2023 07:12 PM
Posted by a Superuser, not a Sky employee. Find out more
@TimmyBGood wrote:
@kmrpops wrote:The original poster simply wanted to transfer his recordings to his new q box and then watch them as normal.
But as also covered earlier there's no right for a user to do so or any obligation for Sky to offer such a facility: the hard drive is there to provide timeshifted live viewing and on-demand download: it's never been marketed as or intended to be a media archive.
No obligation but it would improve the service "availability" provided to do exactly those intended things when there's a hardware failure.
20 Dec 2023 06:18 PM
I understand that I can back up recorded programmes from my skybox (planner) to a DVD if I have a DVD recorder . However it is not clear how I can replay them. Can I replay (privately) on the DVD Player or do I need somehow to transfer them back to a skybox. I do not know if the encoding imposed by sky is relevant here. The programmes I am anxious to preserve (in the event of a sky box failure or upgrade) were initially transmitted by BBC ( and one programme by SKY arts) so I do not think there are copyright issues.( I now have a panasonic TV with panasonic recorder) . Is there any other way to back up the few programmes I really want to see again.
20 Dec 2023 06:38 PM - last edited: 20 Dec 2023 06:39 PM
Posted by a Superuser, not a Sky employee. Find out more@miggy1 if you did manage to make a copy to DVD then that's where they stay. Only playable by a DVD player. There is no mechanism to copy them back to a Sky box.
That's assuming the copy isn't blocked by HDCP (digital) or macrovision (analogue). The latter only for Sky+ boxes.
20 Dec 2023 06:53 PM
Posted by a Superuser, not a Sky employee. Find out more
@miggy1 wrote:
I understand that I can back up recorded programmes from my skybox (planner) to a DVD if I have a DVD recorder . However it is not clear how I can replay them. Can I replay (privately) on the DVD Player or do I need somehow to transfer them back to a skybox. I do not know if the encoding imposed by sky is relevant here. The programmes I am anxious to preserve (in the event of a sky box failure or upgrade) were initially transmitted by BBC ( and one programme by SKY arts) so I do not think there are copyright issues.( I now have a panasonic TV with panasonic recorder) . Is there any other way to back up the few programmes I really want to see again.
@miggy1 the Sky +hd boxes allowed you to make a DVD of some programmes by using the scart out that was on the box Sky Q boxes don't use scart as its old technology they use HDMI and as such Sky have not provided a means of copying from the Q box to DVD
20 Dec 2023 06:57 PM - last edited: 20 Dec 2023 06:59 PM
Posted by a Superuser, not a Sky employee. Find out more
@PandJ2020 wrote:
@miggy1 if you did manage to make a copy to DVD then that's where they stay. Only playable by a DVD player. There is no mechanism to copy them back to a Sky box.
That's assuming the copy isn't blocked by HDCP (digital) or macrovision (analogue). The latter only for Sky+ boxes.
it is also used on the AV analogue output from Q mini boxes
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