0

Discussion topic: BBc1 pixelating off and on. Other channels seem ok?

Reply
This message was authored by: MDW01

BBc1 pixelating off and on. Other channels seem ok?

BBC 1 picture quality is poor. Keeps pixelating and freezing. Seems to be getting worse. Says satellite at 90%. Any idea how to get it to 100%?

Reply

All Replies

This message was authored by: oldfella

Re: BBc1 pixelating off and on. Other channels seem ok?

Posted by a Superuser, not a Sky employee. Find out more

@MDW01 wrote:

BBC 1 picture quality is poor. Keeps pixelating and freezing. Seems to be getting worse. Says satellite at 90%. Any idea how to get it to 100%?


Hi @MDW01 

Satellite signal strength is only shown for one transponder and not the channel being viewed.

If the issues continues your satellite dish may be slightly out of alignment .

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q.

Avatar for MDW01
Level 1 icon
Topic Author
This message was authored by: MDW01

Re: BBc1 pixelating off and on. Other channels seem ok?

@oldfella @Will give that a go. Thank you 

Reply