@Jodierh wrote:
Services reinstated today after deciding to return to sky.
but can't watch any on demand content as asking me to upgrade when I have the signature subscription already.
yes I've already changed my preferences to downloading in SD in set up as well as pressing SD in formats on content.
Im trying to watch from ITV as well so shouldn't be an issue
@Jodierh I have escalated this to sky
You may receive an email or a private message inviting you to have a private conversation on the Community with a Sky Expert.
Look out for a chat bubble at the bottom of your screen inviting you to a chat
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The link below explains how the escalation process works
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
