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Discussion topic: Apps all gone from apps menu on my Sky Q box.

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This message was authored by: CATHgriff76

Apps all gone from apps menu on my Sky Q box.

Recently re subscribed with my TV & broadband with sky after nearly switching to EE. Since Sky connected my service back up all my apps have been removed from the apps menu on my Q box.
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This message was authored by: oldfella

Re: Apps all gone from apps menu on my Sky Q box.

Posted by a Superuser, not a Sky employee. Find out more

@CATHgriff76 wrote:
Recently re subscribed with my TV & broadband with sky after nearly switching to EE. Since Sky connected my service back up all my apps have been removed from the apps menu on my Q box.

Hi @CATHgriff76 

Have you tried refreshing the Apps in the Hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Select Apps 
then highlight Refresh all Apps on this box.
You'll see a message that says, 'Your apps are being refreshed'. This will stay on screen until you press Dismiss to return to normal viewing
It’s recommended waiting at least 5 minutes before doing so.

Refresh Apps can take up to 24 hrs to complete .

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This message was authored by: CATHgriff76

Re: Apps all gone from apps menu on my Sky Q box.

Done that but nothing.
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