This discussion topic has been answered Discussion topic: Anyone have intermittent issues with streaming apps via sky Q box?
- Subscribe to RSS Feed
 - Mark Topic as New
 - Mark Topic as Read
 - Float this Topic for Current User
 - Bookmark
 - Subscribe
 - Printer Friendly Page
 
Message posted on 02 Jun 2025 02:20 PM
- Mark as New
 - Bookmark
 - Subscribe
 - Subscribe to RSS Feed
 - Highlight
 - Report post
 
Hi all,
Wonder if its just me or not, but I tend to use the streaming services through the Sky Q box rather than via the smart TV. However, sometimes they just cut off mid-show and the TV screen will go blank. Neither the TV or the box have been turned off. It bugs me as I have to press home on the sky remote and go back into the app, find the programme again etc. This has happened on Disney+, Prime Video, Paramount+ and Netflix. It won't happen for weeks and then it'll happen a couple of times a day. Just one of those annoying little inconveniences, also tends to happen when the programme/film is getting good 😂 Doesn't happen when watching non-streaming services. Anyone have a fix for this? Or am I doomed to have my programmes interrupted forever? I have rebooted the box and wi-fi numerous times already too!
Hope that made sense. Anyone else have the same issue? 😬
Best Answers
Message posted on 02 Jun 2025 05:53 PM
- Mark as New
 - Bookmark
 - Subscribe
 - Subscribe to RSS Feed
 - Highlight
 - Report post
 
@Millly wrote:Hi all,
Wonder if its just me or not, but I tend to use the streaming services through the Sky Q box rather than via the smart TV. However, sometimes they just cut off mid-show and the TV screen will go blank. Neither the TV or the box have been turned off. It bugs me as I have to press home on the sky remote and go back into the app, find the programme again etc. This has happened on Disney+, Prime Video, Paramount+ and Netflix. It won't happen for weeks and then it'll happen a couple of times a day. Just one of those annoying little inconveniences, also tends to happen when the programme/film is getting good 😂 Doesn't happen when watching non-streaming services. Anyone have a fix for this? Or am I doomed to have my programmes interrupted forever? I have rebooted the box and wi-fi numerous times already too!
Hope that made sense. Anyone else have the same issue? 😬
Sky Q is old tech. It was designed a decade ago. The streaming apps are much more modern and updated regularly. Sometimes the Sky Q box just doesn't have the processing power to cope with the demands of a high bit-rate stream from the likes of Disney+ or Paramount+. You're much better off using the apps on your smart TV - if it's a fairly modern TV it'll probably be better at streaming than Sky Q which is first and foremost an ageing satellite PVR, not a streaming device.
For the best streaming experience you need a dedicated streaming device.
- Subscribe to RSS Feed
 - Mark Topic as New
 - Mark Topic as Read
 - Float this Topic for Current User
 - Bookmark
 - Subscribe
 - Printer Friendly Page
 
All Replies
Message posted on 02 Jun 2025 05:53 PM
- Mark as New
 - Bookmark
 - Subscribe
 - Subscribe to RSS Feed
 - Highlight
 - Report post
 
@Millly wrote:Hi all,
Wonder if its just me or not, but I tend to use the streaming services through the Sky Q box rather than via the smart TV. However, sometimes they just cut off mid-show and the TV screen will go blank. Neither the TV or the box have been turned off. It bugs me as I have to press home on the sky remote and go back into the app, find the programme again etc. This has happened on Disney+, Prime Video, Paramount+ and Netflix. It won't happen for weeks and then it'll happen a couple of times a day. Just one of those annoying little inconveniences, also tends to happen when the programme/film is getting good 😂 Doesn't happen when watching non-streaming services. Anyone have a fix for this? Or am I doomed to have my programmes interrupted forever? I have rebooted the box and wi-fi numerous times already too!
Hope that made sense. Anyone else have the same issue? 😬
Sky Q is old tech. It was designed a decade ago. The streaming apps are much more modern and updated regularly. Sometimes the Sky Q box just doesn't have the processing power to cope with the demands of a high bit-rate stream from the likes of Disney+ or Paramount+. You're much better off using the apps on your smart TV - if it's a fairly modern TV it'll probably be better at streaming than Sky Q which is first and foremost an ageing satellite PVR, not a streaming device.
For the best streaming experience you need a dedicated streaming device.
- Subscribe to RSS Feed
 - Mark Topic as New
 - Mark Topic as Read
 - Float this Topic for Current User
 - Bookmark
 - Subscribe
 - Printer Friendly Page