Discussion topic: Any idea why only some if my channels are working and some say no satellite signal
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Message posted on 10 Mar 2023 11:15 AM
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Any idea why only some if my channels are working and some say no satellite signal
Only some of the channels are working and some say no satellite signal
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Message posted on 10 Mar 2023 11:19 AM
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Re: Any idea why only some if my channels are working and some say no satellite signal
Snow on the arm of the dish or LNB? This is a common issue with the bad weather.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 10 Mar 2023 11:20 AM - last edited: 10 Mar 2023 11:20 AM
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Re: Any idea why only some if my channels are working and some say no satellite signal
@Anthony71 wrote:
Only some of the channels are working and some say no satellite signal
Hi @Anthony71
It could be due to poor signal due to snow clouds and heavy overcast Sky.
Hiwever if the issue continues in clear skies then it could be down to slight dish misalignment and it would be best to contact Sky for an Engineer.
Message posted on 10 Mar 2023 11:40 AM
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Re: Any idea why only some if my channels are working and some say no satellite signal
The weather is dry and sun out . I recently moved my tv that's all . Connect it back up the same way it was
Message posted on 10 Mar 2023 11:46 AM
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Re: Any idea why only some if my channels are working and some say no satellite signal
@Anthony71 If you recently reconnected the coaxial cables to your Sky Q receiver it might be worth removing them and carefully inspecting the F connector central conductor to check that it is not bent or broken off short.
Godfrey.
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