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Discussion topic: Any idea why only some if my channels are working and some say no satellite signal

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This message was authored by Anthony71 This message was authored by: Anthony71

Any idea why only some if my channels are working and some say no satellite signal

Only some of the channels are working and some say no satellite signal 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Any idea why only some if my channels are working and some say no satellite signal

Posted by a Superuser, not a Sky employee. Find out more

@Anthony71 

Snow on the arm of the dish or LNB? This is a common issue with the bad weather.


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Sky customer since 2001
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This message was authored by oldfella This message was authored by: oldfella

Re: Any idea why only some if my channels are working and some say no satellite signal

Posted by a Superuser, not a Sky employee. Find out more

@Anthony71 wrote:

Only some of the channels are working and some say no satellite signal 


Hi @Anthony71 

It could be due to poor signal due to snow clouds and heavy overcast Sky.

Hiwever if the issue continues in clear skies then it could be down to slight dish misalignment and it would be best to contact Sky for an Engineer.

Anthony71
Topic Author
This message was authored by Anthony71 This message was authored by: Anthony71

Re: Any idea why only some if my channels are working and some say no satellite signal

The weather is dry and sun out . I recently moved my tv that's all . Connect it back up the same way it was 

This message was authored by Godfrey This message was authored by: Godfrey

Re: Any idea why only some if my channels are working and some say no satellite signal

Posted by a Superuser, not a Sky employee. Find out more

@Anthony71   If you recently reconnected the coaxial cables to your Sky Q receiver it might be worth removing them and carefully inspecting the F connector central conductor to check that it is not bent or broken off short.

 

F type connector.jpg

 

Godfrey.

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