25 Aug 2023 08:59 PM - last edited: 25 Aug 2023 08:59 PM
Posted by a Superuser, not a Sky employee. Find out more
@free-console.com wrote:
Can't read the name on that 25 shirt. I recommend you get UHD 😉
25 Aug 2023 09:01 PM
Has anyone found a solution yet?
so annoying!
25 Aug 2023 09:10 PM
That works a treat. Thanks again 👍
25 Aug 2023 09:26 PM
The frequency of the "Watch in ultra hd and recap" pop up has increased significantly this season. Anyone figured out how to stop it.
I don't have an ultra hd tv and don't want rcap
25 Aug 2023 10:09 PM
Seriously annoying now....
25 Aug 2023 10:11 PM
Completely agree It's really frustrating and disappointing the sky haven't resolved this continual pop and and dimming of the screen.
couldn't watch the game tonight as i was getting irate at this
glad it's not just me, hoping it is resolved and turned off soon
25 Aug 2023 10:36 PM
As mention above, this works as a workaround...
'A workaround is to pause just for a second then continue. The red button prompts won't appear then.'
26 Aug 2023 08:56 AM
Yes that's the frustration thing. I don't have a UHD tv!
26 Aug 2023 08:58 AM
Will give it a go during Bournemouth Spurs
26 Aug 2023 02:25 PM
It's clearly a Sky marketing ploy, didn't show once on TNT via Sky Box during Bournemouth Spurs.
26 Aug 2023 05:43 PM
@free-console
Pause and play is not working for me during Brighton -West Ham.
continues to come up every 3 minutes or so.
have complained to Sky
26 Aug 2023 05:53 PM - last edited: 28 Aug 2023 08:52 AM by Kirsty+S27
You used to be able to press back/cancel and the red button "recap" icon would disappear for the entire half, but now the (removed) thing appears every 2 minutes.
How can I get rid of it permanently?
Moderator notes: removed inappropriate language
26 Aug 2023 05:53 PM
Posted by a Superuser, not a Sky employee. Find out more
@BetterRelieved wrote:It's clearly a Sky marketing ploy, didn't show once on TNT via Sky Box during Bournemouth Spurs.
Maybe cause Sky doesn't own TNT
You either watch in HD or UHD via TNT
Same with Sky Sports you either watch in HD or UHD I have the UHD subscription but still get the red button
Even get the recap button whilst watching in UHD/HDR
Not a ploy really if you have the UHD subscription
26 Aug 2023 06:11 PM
I'm sure that the OP knows that he is posting on a forum and not speaking directly to Sky...it's called rhetoric and is usually done to elicit both insightful advice and a little sympathy.....not unhelpful sarcasm.
This is a major issue for viewers of live sport on Sky and needs immediate rectification (and yes I have already complained directly) .
In response to another unhelpful previous post......if your television DOESNT dim when you get this message then you have a serious fault !
The workaround suggested is fine and helpful however pausing for a second or two means you are no longer watching live and anybody else watching on another TV in the house will be celebrating a goal before you actually see it.
This is a ridiculous , unnecessary , pointless and completely avoidable error that needs immediate escalation and resolution !
26 Aug 2023 06:16 PM
Same issue here (also no Ultra HD TV). It is incredibly distracting and annoying. I too have emailed a complaint to Sky, but interestingly, since I started to do that the message has stopped popping up and hasn't reappeared since.
Either:
All the above are unlikely so I've no idea what's going on.
Anyway it's gone now. Be interesting to see if it reappears in the second half after all the ad breaks.
Wierd.
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