Discussion topic: An engineer came and told me I need a replacement skybox. How can I get one
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Message posted on 17 Oct 2024 05:41 PM
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An engineer came and told me I need a replacement skybox. How can I get one
I suddenly could not access my apps on the Tv and the message said I needed to restart the hard disk. An engineer came and tried to restart the hard disk but it would not restart. He said I need a new skybox. How can I access a replacement skybox
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Message posted on 17 Oct 2024 05:50 PM
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Re: An engineer came and told me I need a replacement skybox. How can I get one
Did the engineer not replace it?
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 17 Oct 2024 05:53 PM
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Re: An engineer came and told me I need a replacement skybox. How can I get one
I have escalated your post to a SKY support team, who, hopefully, will be in touch - although I am not sure if the support team can directly order one - they should be able to advise.
Please see this link re the escalation and what you might see:
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014
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Message posted on 17 Oct 2024 05:55 PM
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Re: An engineer came and told me I need a replacement skybox. How can I get one
No the engineer did not replace it. He was not a sky engineer
Message posted on 17 Oct 2024 05:57 PM
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Re: An engineer came and told me I need a replacement skybox. How can I get one
So was he a TV repair man and you haven't contacted Sky?
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 17 Oct 2024 05:59 PM
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Re: An engineer came and told me I need a replacement skybox. How can I get one
I'm trying to contact sky now
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