Amazon Prime freezing , then TV looses internet connection every night.

[macfie]

After watching programme on amazon prime for hour or so in the evening , tv freezes , then lose internet connection for up to 30 minutes. Have done full resets on all equipment and the software is up to date.

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147