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Discussion topic: Am having trouble getting my sky on to my new TV getting no picture at all

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Susan888
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This message was authored by Susan888 This message was authored by: Susan888

Am having trouble getting my sky on to my new TV getting no picture at all

‎22 Aug 2024 07:14 PM

Am having trouble getting sky to work on my new TV am getting nothing at all no picture 

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GD1
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This message was authored by GD1 This message was authored by: GD1

Re: Am having trouble getting my sky on to my new TV getting no picture at all

‎22 Aug 2024 07:18 PM

Posted by a Superuser, not a Sky employee. Find out more

@Susan888  Try these steps:

 

Turn on Sky Q box using the remote, wait a couple of minutes, then on the remote press the Buttons Home1080Home.

 

This should default the box output to 1080 which the TV should recognise.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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