All my other channels work but not CNN

[Wardyy1]

The message is "No Satellite signal"

[Wardyy1]

I can't get CNN or ITV2 but other channels I use work (message is "No Satellite signal" any ideas ?

[oldfella · Accepted solution]

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@Wardyy1 wrote:

I can't get CNN or ITV2 but other channels I use work (message is "No Satellite signal" any ideas ?

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Hi @Wardyy1 

Could be a slight misalignment of your satellite dish.

If the issue continues best to contact Sky for an Engineer to check your dish