All Recordings have disappeared where there yeterday

[CS15]

I have gone to recordings, manage and the deleted but it says no deleted recordings or downloads so where are my recorded items 

[MightyQuinn]

Hi @CS15   Have you tried power rebooting your Main box?

[Daniel0210]

@CS15 

I agree with @MightyQuinn 

Try a reboot of the main Sky Q box, then once that’s back up and running do the same with any mini boxes if necessary-
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

[oldfella · Accepted solution]

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@CS15 wrote:

I have gone to recordings, manage and the deleted but it says no deleted recordings or downloads so where are my recorded items 

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Hi @CS15 

Your Q box may have carried out Housekeeping due to lack of Space.

Alternatively if you cannot make new recordings you have a Hard drive issue.

[SB62]

How can we get them back 

[MightyQuinn]

Hi @SB62   Have you tried a power reboot of the Main box?