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Discussion topic: After unplugging tv downstairs and reconnecting it again, all is working fine but not my bedroom tv

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This message was authored by Trixiegal This message was authored by: Trixiegal

After unplugging tv downstairs and reconnecting it again, all is working fine but not my bedroom tv

After unplugging downstairs tv ( as decorating) then reconnecting it again all is fine downstairs but my multi room tv in my bedroom says There has been a problem finding your SkyQ box on the network.

ERROR: MR104

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This message was authored by Laing1 This message was authored by: Laing1

Re: After unplugging tv downstairs and reconnecting it again, all is working fine but not my bedroom

Posted by a Superuser, not a Sky employee. Find out more

@Trixiegal wrote:

After unplugging downstairs tv ( as decorating) then reconnecting it again all is fine downstairs but my multi room tv in my bedroom says There has been a problem finding your SkyQ box on the network.

ERROR: MR104


@Trixiegal Have you tried rebooting your main Q box again ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

rebooting your mini box 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Trixiegal
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This message was authored by Trixiegal This message was authored by: Trixiegal

Re: After unplugging tv downstairs and reconnecting it again, all is working fine but not my bedroom

Thank you Laing, I will give it a try and let you know how I get on. Probably tomorrow now! 

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