After receiving new sky box I’m unable to get paramount plus

[Lambrettagp200]

After receiving my new sky box I'm now unable to sign into paramount plus app 

[oldfella]

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@Lambrettagp200 wrote:

After receiving my new sky box I'm now unable to sign into paramount plus app 

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Hi @Lambrettagp200 

First thing to do is a Software Update to make sure the box is on the latest Software.
Home - settings - System info - Highlght Software version and then select Setup and then select Update this box with latest Software.

However bear if mind that when you select Setup (in Setting - System info - Software version) the message received will always be update this box with the latest software even if the box is already on the latest version.
Updating when already on the latest version achieves nothing and the box software is not refreshed.
All Q boxes and minis should be on the same software version.

See following links for latest Software versions and how to update Q software
https://www.sky.com/help/articles/sky-software-updates

https://www.sky.com/help/articles/updating-sky-box-software