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Discussion topic: Additional sky q box upstairs won't work tried everything to restart but nothing

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This message was authored by MOBILE37 This message was authored by: MOBILE37

Additional sky q box upstairs won't work tried everything to restart but nothing

Small sky q box won't connect tried pulling all the  plugs out, pressed two little arrows on front of box.  Disconnected everything at main skyq box that comes back on fine but still no connection upstairs

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This message was authored by Laing1 This message was authored by: Laing1

Re: Additional sky q box upstairs won't work tried everything to restart but nothing

Posted by a Superuser, not a Sky employee. Find out more

@MOBILE37 wrote:

Small sky q box won't connect tried pulling all the  plugs out, pressed two little arrows on front of box.  Disconnected everything at main skyq box that comes back on fine but still no connection upstairs


@MOBILE37 are you getting any messages on the screen when you turn the mini box on 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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