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Discussion topic: Accessibility on Sky Q. Instructions to go to settings accessibility but it like the remote won’t wo

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This message was authored by Michaela18 This message was authored by: Michaela18

Accessibility on Sky Q. Instructions to go to settings accessibility but it like the remote won’t wo

As above in question 

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This message was authored by nigea99 This message was authored by: nigea99

Re: Accessibility on Sky Q. Instructions to go to settings accessibility but it like the remote won’

Posted by a Superuser, not a Sky employee. Find out more

@Michaela18 wrote:

As above in question 


hi @Michaela18 

 

his message seems to have caused a bit of a quirk so try this:

 

Press & hold 4 & 6 on the remote to set to Infrared only

Hopefully you can then dismiss the message

Then try re-pairing in bluetooth mode with the box by pressing & holding 1 & 3 together

 

If this does not work try a full remote reset by pressing & holdng 7 & 9 until the red led above the SKY logo button flashes 4 times

Then try the 1&3 to re-pair & pair with the TV

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