04 Feb 2025 09:42 PM
I've set up SKY UHD following the instructions.
HOME >> SETTINGS >> SETUP >> AUDIO VISUAL >> PICTURE RESOLUTION >> 2160p UHD >> 10 BIT.
I then go to the screen test but the black and white boxes are not smooth they are banding.
The UHD box is a grey box with no fine lines.
I've spent hours trying to solve this? Can anyone help?
05 Feb 2025 11:17 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
07 Feb 2025 10:40 AM
Posted by a Sky employeeWe are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion