Discussion topic: 31 day notice period after cancelling - are all my channels watchable and recordable for those 31
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Message posted on 27 Feb 2025 03:27 PM
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31 day notice period after cancelling - are all my channels watchable and recordable for those 31
31 day notice period after cancelling - are all my channels watchable and recordable for those 31 days?
I simply wish to understand before making the call
NB. We are out of contract
I understand the box has to be returned and will await instructions on that.
Thanks
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Message posted on 27 Feb 2025 03:29 PM
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Re: 31 day notice period after cancelling - are all my channels watchable and recordable for those 3
Yes, should be (as you're paying for that period).
There are rare reports of early disconnection on the forum.
Message posted on 27 Feb 2025 03:31 PM
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Re: 31 day notice period after cancelling - are all my channels watchable and recordable for those 3
@JCH2024 wrote:
I understand the box has to be returned and will await instructions on that.
@JCH2024
Once you’ve successfully cancelled Sky should send out returns packaging near the end of any cancellation period for any loaned equipment they are expecting back.
If the arrival of packaging is delayed it’s the customers responsibility to use their own packaging to return it. You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband
Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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