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Discussion topic: 2160p 10 bit - supported? 4K LG G4.

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This message was authored by: slipd

2160p 10 bit - supported? 4K LG G4.

Hi guys, 

 

I was looking at my box settings recently and I notice that I was only set to 1080i... Pretty sure I'd set this to 2160p previously, but hey ho. Anyway, I can't appear to set the res to 2160p 10 bit, despite it being supported. Best I get is 8.

 

Thoughts? I'm using very decent 8K HDMI cables to my devices.

 

Thanks. 

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This message was authored by: nigea99

Re: 2160p 10 bit - supported? 4K LG G4.

Posted by a Superuser, not a Sky employee. Find out more

@slipd wrote:

Hi guys, 

 

I was looking at my box settings recently and I notice that I was only set to 1080i... Pretty sure I'd set this to 2160p previously, but hey ho. Anyway, I can't appear to set the res to 2160p 10 bit, despite it being supported. Best I get is 8.

 

Thoughts? I'm using very decent 8K HDMI cables to my devices.

 

Thanks. 


hi @slipd 

 

Check the settings in your TV's menu for the HDMI you are using, I can't remember the setting specifically for LG but look for options like Deep color, Enhanced (I think that is Sony)  - although I think most modern TVs now default to these it is worth checking

This message was authored by: MightyQuinn

Re: 2160p 10 bit - supported? 4K LG G4.

Posted by a Superuser, not a Sky employee. Find out more

@slipd wrote:

I'm using very decent 8K HDMI cables to my devices.


Hi @slipd   What is the length of the cable?

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This message was authored by: slipd

Re: 2160p 10 bit - supported? 4K LG G4.

1.8/2m I think. 

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This message was authored by: slipd

Re: 2160p 10 bit - supported? 4K LG G4.

Just looked at my HDMI cable specs: 8 and 12 bit are supported. No mention of 10. Could it be that possibly? 

This message was authored by: TimmyBGood

Re: 2160p 10 bit - supported? 4K LG G4.

Posted by a Superuser, not a Sky employee. Find out more

@slipd 

 

Any cable which supports 12bit (which would have to be HDMI 2.2) will also support 10 bit.

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This message was authored by: Laing1

Re: 2160p 10 bit - supported? 4K LG G4.

Posted by a Superuser, not a Sky employee. Find out more

@slipd wrote:

Just looked at my HDMI cable specs: 8 and 12 bit are supported. No mention of 10. Could it be that possibly? 


@slipd as @nigea99 stated you need to find the deep color setting on your TV and activate it then you should be able to use 10bit 


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This message was authored by: slipd

Re: 2160p 10 bit - supported? 4K LG G4.

Think I've sorted it... it applies anyway 😂

 

It was just a colour tweak in settings. 

 

Thanks everyone. 

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This message was authored by: slipd

Re: 2160p 10 bit - supported? 4K LG G4.

Update: I hadn't thought about this issue for ages but then, whilst watching the football (ITV HD) at the weekend, I thought to myself - "this picture seems a bit grainy?"

 

Upon looking in my Sky box settings, it appears that the resolution had set back to 1080i on its own! I upped it back to 2160p and it applied fine and I watched the rest of the match in a much better res. However, when I switch off and back on again, the box seems to struggle and ultimately revert back to the lowest setting.

 

What do we reckon, try a different cable maybe?

 

Thanks. 

 

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This message was authored by: slipd

Re: 2160p 10 bit - supported? 4K LG G4.

Confirmed by a Sky affiliated engineer - my Sky Q box, 2TB first-gen (2016/17), is not capable of 10 bit 4K... although the software says yes, the hardware says no apparently 🙂 

This message was authored by: nigea99

Re: 2160p 10 bit - supported? 4K LG G4.

Posted by a Superuser, not a Sky employee. Find out more

@slipd wrote:

Confirmed by a Sky affiliated engineer - my Sky Q box, 2TB first-gen (2016/17), is not capable of 10 bit 4K... although the software says yes, the hardware says no apparently 🙂 


The first gen 2TB boxes are capable of 10 bit UHD assuming the TV is (I used it when I had one) but they are not HDR capable

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This message was authored by: slipd

Re: 2160p 10 bit - supported? 4K LG G4.

Oh... interesting. My guy is Sky installer and said he'd had the issue with installs in the past, going back years. He even recalled seeing the problem with LG OLEDs specifically. 

 

My Dad's LG OLED / Sky Q (2023) combo is fine with 4K in 10 bit - straight out of the box. No setting tweaks. 

This message was authored by: MightyQuinn

Re: 2160p 10 bit - supported? 4K LG G4.

Posted by a Superuser, not a Sky employee. Find out more

@slipd wrote:

Sky affiliated engineer


Hi @slipd   As I had my 2016 32B0xx 2TB box working with 2160p 10 bit for years, it is probably best not to believe a thing your "Sky affiliated engineer" tells you.

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This message was authored by: slipd

Re: 2160p 10 bit - supported? 4K LG G4.

It's a tough one then, I'm not sure what else I can try? @MightyQuinn, we're you using LG? Any special settings or anything? 

This message was authored by: MightyQuinn

Re: 2160p 10 bit - supported? 4K LG G4.

Posted by a Superuser, not a Sky employee. Find out more

Hi @slipd   Top of the range Sony, paid my £50 to swap to a 32B2xx box when HDR was introduced. Although I had my 32B0xx box set to 10 bit, there is no advantage as the box is not HDR compatible. So 8 bit is fine with arguably the best choice and picture. No idea if the 32B0xx 10 bit now carries the HDR coding, if it does then you will now get a dark picture.

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