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Discussion topic: 1 and 3 buttons aren’t working

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This message was authored by: Jay1968

Message posted on ‎29 Apr 2024 09:09 PM

1 and 3 buttons aren’t working

My sky q remote isn't working 7 and 9 flash but no response from 1 and 3?

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Avatar for oldfella
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Superuser
This message was authored by: oldfella

Message posted on ‎29 Apr 2024 09:18 PM

Re: 1 and 3 buttons aren’t working

Posted by a Superuser, not a Sky employee. Find out more
@Jay1968 wrote:

My sky q remote isn't working 7 and 9 flash but no response from 1 and 3?

Hi @Jay1968 

The Q box must on with green led and you must be pointing your remote directly at the Q box when you press and hold 1 & 3 together.

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Message posted on ‎29 Apr 2024 10:03 PM

Re: 1 and 3 buttons aren’t working

@Jay1968,

 

Try 7+9

Then 4+6 

Then 1+3

 

________________________________________________________________________________________
Sky Q 2TB v2 Box + 2 Mini Boxes - Brsk BetterNet1000 FTTP, WatchGuard M400 Firewall, Plume Mesh

Sky Signature + Ultimate TV Pack, Sky Sports, Sky Cinema, Sky Kids, TNT Sports, MUTV, LFCTV, Racing TV, Premier Sports, DAZN
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This message was authored by: Jay1968

Message posted on ‎01 May 2024 07:05 PM

Re: 1 and 3 buttons aren’t working

Didn't unfortunately- I ordered a new remote and now working well apart from I can't work the volume on it if anyone can help? 😁

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Message posted on ‎01 May 2024 07:07 PM

Re: 1 and 3 buttons aren’t working

Try this,

 

  1. Press Home on your remote
  2. Select Settings, then Setup, followed by Remote Control
  3. Select the remote you're using
  4. Select Control your TV then Find it for me and follow the on-screen instructions
________________________________________________________________________________________
Sky Q 2TB v2 Box + 2 Mini Boxes - Brsk BetterNet1000 FTTP, WatchGuard M400 Firewall, Plume Mesh

Sky Signature + Ultimate TV Pack, Sky Sports, Sky Cinema, Sky Kids, TNT Sports, MUTV, LFCTV, Racing TV, Premier Sports, DAZN
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This message was authored by: Jay1968

Message posted on ‎01 May 2024 07:13 PM

Re: 1 and 3 buttons aren’t working

You're a genius Thankyou so much! 😁😁

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