27 Dec 2023 05:12 PM - last edited: 28 Dec 2023 09:54 AM by Kelsingra
hello, this may a bit odd to your usual questions but as from the title recnetly my phone has been stolen. and because my phone was unlocked the person had gained access to all my apps and emails. and recently was on my email accounts trying to log into some of my apps that reuire access from my email such as getting a verifivation code. now one of the verification codes has came up one that i didnt regognise as the person tried changing my password the verofivation code gave me this ip adress (removed) which then i had traced and also informed the police about. this is to prove i am a genuine guy just trying to contact you guys to help trace my phone. so as i traced the ip the gave me your adress of 1 brick lane which was sky.uk.limmited hence why i have made an account to try and comtact you guys. so please get back and reply to my email adress (removed)
so that the person who stole my phone would not see the reply to this email as he would then possibly distribute the phone or maybe even try to destroy it so please if you could try and trace back the email you have sent me which the person that tolr my phone also recvived and try and track and locate my phone, the polivce would be informed of the location of the phone to help retrieve my phone thank you please reply.
Moderator note: Removed personal/identifiable details
28 Dec 2023 01:11 PM
Posted by a Superuser, not a Sky employee. Find out moreYou are not talking to Sky support on here as we are customers who help each other.
It isn't clear from your post but if Sky is your phone provider then have you called them to block the device ?