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This message was authored by: Jaynico

sky protect

Hi , 

Just installed my sky ring door bell im getting notifications on my phone for activity but carnt hear a chime when pressing the bell 

 


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This message was authored by: lettice Answer

Re: sky protect

Posted by a Superuser, not a Sky employee. Find out more

In the Sky Protect app,

click on video doorbell

click on the settings 'gear' icon top right.

 

Go to Chime sounds to increase the chime volume and change to a different chime sound there.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read

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This message was authored by: lettice Answer

Re: sky protect

Posted by a Superuser, not a Sky employee. Find out more

In the Sky Protect app,

click on video doorbell

click on the settings 'gear' icon top right.

 

Go to Chime sounds to increase the chime volume and change to a different chime sound there.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read

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This message was authored by: Jaynico

Re: sky protect

Thanks 🙂

This message was authored by: JayGatsby

Re: sky protect

To be fair - even with the settings checked and volume up to max on mine, it still doesn't sound the chime most the time. And when it does, the maximum volume is so quiet no one in the house hears it. Just pulled mine of the front door and stuck a manual doorbell out because the Sky one is so incredibly bad that it was worse than having no doorbell at all.

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