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Discussion topic: sky protect camera failure

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This message was authored by munna8812 This message was authored by: munna8812

sky protect camera failure

 hi

 

our sky protect camera has a constant yellow LED light on: it will not connect to the app or flash as it should: is there a way to rest it

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This message was authored by Laing1 This message was authored by: Laing1

Re: sky protect camera failure

Posted by a Superuser, not a Sky employee. Find out more

@munna8812 wrote:

 hi

 

our sky protect camera has a constant yellow LED light on: it will not connect to the app or flash as it should: is there a way to rest it


@munna8812 try using the live chat on the Sky protect app to speak to someone from Sky to get help with this 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by WilliamD This message was authored by: WilliamD

Re: sky protect camera failure

Did you ever get this sorted? I have the exact same issue

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