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Discussion topic: Video doorbell

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Shannon_r
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This message was authored by Shannon_r This message was authored by: Shannon_r

Video doorbell

‎03 Mar 2025 02:24 PM

I've just gotten the sky protect video doorbell but how do I turn off motion detection sounds? The doorbell goes off everytime sosmome walks past and it's extremely annoying. I've went to setting to turn it off however it keeps switching itself back on. Can anyone help? 

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lettice
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Superuser
This message was authored by lettice This message was authored by: lettice

Re: Video doorbell

‎03 Mar 2025 05:40 PM

Posted by a Superuser, not a Sky employee. Find out more

In the Sky Protect app, under setting, click on Chime sounds.

There are two sound options.

One is the Chime sounds, for a doorbell press.

The other is Motion detection alerts, click on the button to turn off the motion alert sound.

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Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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