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Discussion topic: Video doorbell won’t charge

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This message was authored by Gallagher+2010 This message was authored by: Gallagher+2010

Video doorbell won’t charge

I installed my video doorbell on Friday 19 January. It was totally dead by Monday 23 January. I am trying to charge it but there is no light indicating it is even beginning to charge. Does it need to be plugged in for a few hours before the light even appears?


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This message was authored by lettice This message was authored by: lettice Answer

Re: Video doorbell won’t charge

Posted by a Superuser, not a Sky employee. Find out more

Yes, it will need a good half to an hour, before any lights show, if TVs completely run out of charge.

But after say half hour of charge, remove ffrom charge and turn the doorbell rear on/off switch under the flap where the usb connector is.

 Count to about 10 while off before switching back on.

Then place back on charge straight away and it should show the charging lights, while charging.

For a full charge, charge via the chime overnight or for at least 6-8 hours.

- - - - - - - -
Sky Community Superuser
Sky Stream (2 pucks), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.

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This message was authored by lettice This message was authored by: lettice Answer

Re: Video doorbell won’t charge

Posted by a Superuser, not a Sky employee. Find out more

Yes, it will need a good half to an hour, before any lights show, if TVs completely run out of charge.

But after say half hour of charge, remove ffrom charge and turn the doorbell rear on/off switch under the flap where the usb connector is.

 Count to about 10 while off before switching back on.

Then place back on charge straight away and it should show the charging lights, while charging.

For a full charge, charge via the chime overnight or for at least 6-8 hours.

- - - - - - - -
Sky Community Superuser
Sky Stream (2 pucks), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
Gallagher+2010
Topic Author
This message was authored by Gallagher+2010 This message was authored by: Gallagher+2010

Re: Video doorbell won’t charge

Thanks for your help. I did what you suggested and it's now flashing. I'm new to this technology and will no doubt be back on this forum!

Thanks again. 😃😃

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