Discussion topic: Video doorbell keeps going off-line

This message was authored by JR10 This message was authored by: JR10

Video doorbell keeps going off-line

Received video doorbell last week but keeps losing connection.  There is nothing wrong with my internet.  The device is right near router and front door where video doorbell is located.  Spent 1 hour yesterday trying to get the thing rebooted and working again.  Fianlly got it working only for the same issue today.  Honestly do not have time to mess around with this on a daily basis.  Are these devices not thoroughly tested prior to relase?


Can't seem to find how to get hold of a person to assist me, the automated chat keeps sending me in circles and cannot help.  Any idea on how to resolve this once and for all or am I going to have to re-install old doorbell so at least I don't keep missing people?


Battery 97% 


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