Video doorbell hasn't charged after 24 hrs

[Patred]

Hi plugged my video doorbell bell in to charge and its dead 

[lettice]

If the doorbell runs out of battery completely after seeing the final set of low charging messages, leave it on charge for a good many hours, even overnight.

It seems dead when it's down to a few per cent charge.

Makes sure you charge it with the supplied charging cable plugged into the Chime.

[HannahCRW]

I charged my doorbell for 24 hours and it's now showing as 7% battery. At this rate I would have to leave it on charge for a full fortnight to get back to 100%. What gives?!

[lettice]

Turn the doorbell off, using the switch at the rear and leave off for at least 10 minutes.

Turn back on and start charging again.

A full charge should only take 6-8 hours.