@Tr7cky wrote:
Just got Sky Protect insurance with the tech. Started setting the tech up on the app. I've sent an invite to my wife to be a secondary user, she's received the email and created a Sky ID but she can't seem to log in to the Sky Protect app. It keeps saying 'unable to log in'.
@Tr7cky my wife had this problem and found instead of using her Sky ID and password to login she used the email address she used to create her Sky ID and her password and she sas able to log in
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
