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Discussion topic: Tamper Alerts

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This message was authored by: Jamesfoster11

Tamper Alerts

Have installed my new doorbell and chime box. Moved my router the other day, since then most of my systems have gone offline! 
but most annoyingly, the chime box keeps going off, displaying a tamper alert, these have all been caused by me re-syncing.

 

but the app won't allow me to rest these or select a dismiss or ignore option! 

any ideas?????

 

many thanks in advance

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This message was authored by: lettice

Re: Tamper Alerts

Posted by a Superuser, not a Sky employee. Find out more

The chime connects via Ethernet, so a move  of the router should not really cause that any issues.

Would recommend resyncing the chime and also resyncing the doorbell to the chime.

Follow how to re sync from the support help in the Sky Protect app.

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This message was authored by: Jamesfoster11

Re: Tamper Alerts

Thanks, that seems to have sorted the issue, I can't get a live feed however! 

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