Discussion topic: Tamper Alerts
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Message posted on 01 Nov 2023 01:44 PM
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Tamper Alerts
Have installed my new doorbell and chime box. Moved my router the other day, since then most of my systems have gone offline!
but most annoyingly, the chime box keeps going off, displaying a tamper alert, these have all been caused by me re-syncing.
but the app won't allow me to rest these or select a dismiss or ignore option!
any ideas?????
many thanks in advance
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Message posted on 01 Nov 2023 03:02 PM
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Re: Tamper Alerts
The chime connects via Ethernet, so a move of the router should not really cause that any issues.
Would recommend resyncing the chime and also resyncing the doorbell to the chime.
Follow how to re sync from the support help in the Sky Protect app.
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 01 Nov 2023 07:53 PM
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Re: Tamper Alerts
Thanks, that seems to have sorted the issue, I can't get a live feed however!
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