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Discussion topic: Switching from policy expert to sky

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This message was authored by Ronlin This message was authored by: Ronlin

Switching from policy expert to sky

Switching credit said that they will reimburse a cancellation fee that I've encountered with policy expert. I have sent endless emails plus post the documents to switching credit. This has been going on for 2 weeks. The replies to my endless email are asking me for the same information which I keep sending to sky. The cancellation fee is £25. Why is Sky making it difficult for customers to get the cancellation fee reimbursed?? 

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Ronlin
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This message was authored by Ronlin This message was authored by: Ronlin

Re: Switching from policy expert to sky

Can SWITCHING CREDIT please answer as there is no other way that I can contact you 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Switching from policy expert to sky

Posted by a Superuser, not a Sky employee. Find out more

@Ronlin 

 

https://www.sky.com/help/articles/protect-smart-home-insurance-switch-credit 

 

There is an email address and a postal address on the page.

 

There also appear to be multiple caveats on the offer.

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