2

Discussion topic: Smart Tech Shipping Dates?

Reply
This message was authored by Gardner+74 This message was authored by: Gardner+74

Smart Tech Shipping Dates?

Great timing, my renewal was issued a few days before the offical launch of Sky Protect. I was also in the market for expanding my current home security arrangements. After a few early glitches signing up I'm all sorted with cover starting later this month.

 

The question is - anyone know when the kit starts shipping i.e. how long before the cover starts. In my confirmation email it only suggests "We'll let you know when your smart tech is on it's way.

 

Thank you in advance.


Best Answers
This message was authored by Clareridds This message was authored by: Clareridds Answer

Re: Smart Tech Shipping Dates?

Hi @Gardner+74, some details below for you: 

 

  • On the day before the policy start date, the kit will be picked up by DPD and then delivered the following day (on or as close to as the policy start date as possible). 
  • If the policy start date is the same day as the order was made, then it will be shipped the following day. 

DPD will send the shipping confirmation with tracking details in all instances.

 

Thank you

Clareridds

Community Manager

 

Have a story you want to share with us? Send your Thanks to Sky here

View this Answer within the discussion

Reply

All Replies

This message was authored by Clareridds This message was authored by: Clareridds Answer

Re: Smart Tech Shipping Dates?

Hi @Gardner+74, some details below for you: 

 

  • On the day before the policy start date, the kit will be picked up by DPD and then delivered the following day (on or as close to as the policy start date as possible). 
  • If the policy start date is the same day as the order was made, then it will be shipped the following day. 

DPD will send the shipping confirmation with tracking details in all instances.

 

Thank you

Clareridds

Community Manager

 

Have a story you want to share with us? Send your Thanks to Sky here

Gardner+74
Topic Author
This message was authored by Gardner+74 This message was authored by: Gardner+74

Re: Smart Tech Shipping Dates?

Thank you @Clareridds 👍

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion