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Discussion topic: Sky video door bell doesn't switch on

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This message was authored by Mister+calm This message was authored by: Mister+calm

Sky video door bell doesn't switch on

Hi

 

Re Sky Protect 

 

I have managed to get the chime and camera working, but the video door bell won't even switch on even after a five hour charge. Can help..?

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This message was authored by lettice This message was authored by: lettice

Re: Sky video door bell doesn't switch on

Posted by a Superuser, not a Sky employee. Find out more

Try turning the switch off under the flap, while the doorbell is disconnected and leave off for ten minutes. Then turn on and recharge using the supplied usb cable via the chime usb port.
Let it charge overnight or charge for at least 8 hours.
While charging, the blue and yellow light on the doorbell will flash, It will be a solid light when charged,

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Sky Community Superuser
Sky Stream (2 pucks), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
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