Sky protect

[Mrs+Grimmer]

I have noticed today via my bank statement that I have payed £9 for sky protect I have not agreed to this and not sure what it is I would like you to cancel it please. Also I would like to downgrade if that is possible. 

[Tim+Adams]

Hi @Mrs+Grimmer 

Protect is an insurance plan, have you not taken this out?

You'll need to contact customer services to solve this - scroll down to cancel plan to get the phone number

https://www.sky.com/help/articles/sky-protect-frequently-asked-topics

Thanks,

Tim

[TimmyBGood]

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@Mrs+Grimmer wrote:

 I have not agreed to this and not sure what it is

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Did you perhaps accept an offer for 'extra cover', 'device protection', 'repair guarantee' or 'extended warranty'?

https://www.skyprotect.com/