Discussion topic: Sky protect door bell camera not working
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Message posted on 15 Jul 2025 10:20 AM
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Sky protect door bell camera not working
My door camera is 1 metre from the chime, works fine for 24 hours then doesn't work, shows 90% battery, 4 bars on signal but camera doesn't connect or show any images
Have to switch it off every evening and re pair it to the chime
Any ideas or is it time to bin it
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Message posted on 15 Jul 2025 03:33 PM - last edited: 15 Jul 2025 03:33 PM
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Re: Sky protect door bell camera not working
Can you try leaving the camera off power for at least ten minutes using the switch at the back, next to the camera usb charging point and then switch power on again.
Yiu probably should not have to reconnect.
But would suggest after doingthat ten minute off, doing an overnight charge or charge for at least eight hours.
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Message posted on 15 Jul 2025 03:44 PM
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Re: Sky protect door bell camera not working
Already done this, still get the same problem, just ordered a ring doorbell from amazon, that will solve the problem, thankyou for your suggestion
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