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Discussion topic: Sky protect door bell camera not working

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This message was authored by: simonrs

Sky protect door bell camera not working

My door camera is 1 metre from the chime, works fine for 24 hours then doesn't work, shows 90% battery, 4 bars on signal but camera doesn't connect or show any images

Have to switch it off every evening and re pair it to the chime

Any ideas or is it time to bin it

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This message was authored by: lettice

Re: Sky protect door bell camera not working

Posted by a Superuser, not a Sky employee. Find out more

Can you try leaving the camera off power for at least ten minutes using the switch at the back, next to the camera usb charging point and then switch power on again.

Yiu probably should not have to reconnect.

But would suggest after doingthat ten minute off, doing an overnight charge or charge for at least eight hours.

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This message was authored by: simonrs

Re: Sky protect door bell camera not working

Already done this, still get the same problem, just ordered a ring doorbell from amazon, that will solve the problem, thankyou  for your suggestion 

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